Payment

We request a deposit of 50% of the value of the order to confirm the order, with the balance being paid on completion. Payment is very simple and may be done via EFT, direct bank transfer. Please Contact Us for our banking details.

Lead Time

At Karongwe Handmade Furniture each piece is made to order and handcrafted using traditional construction methods. You can imagine, handcrafting a fine piece of furniture cannot be rushed, and the process will take a minimum of 8-10 weeks for most products. After receipt of your order, the order goes to our production planner. Our facility is set up in work cells and not a production line. The cabinet maker will hand select every piece of timber. He will follow the progress closely until the item is ready for assembly. This concept insures that he is familiar with what the requirement is and that all the parts are absolutely perfect for the application. After the product has been assembled, it is hand sanded to a smooth finish before it is sprayed / finished. We finish our furniture with 4 coats of nitrocellulose clear lacquer. We have selected this lacquer finish for its excellent clarity and depth, as well as its heat, water, solvent, acid and alkali resistance. The finish is rubbed down between each coat after being allowed to cure thoroughly to ensure a silky smooth finish of optimum clarity and strength. Outdoor furniture is finished with Danish Oil.

You are very welcome to Contact Us should you require any information regarding the progress of your order.